+86-592-7103069 sales1@kemus-valve.com
SERVICE&SUPPORT
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Xiamen Kemus Valve Co.,Ltd
Add: 5 floor, Zhimingxing Technology Building No 18, Honglian West Road, Siming District Xiamen China
Tel:+86-592-7103069
Mob:+8618359108305
E-mail: sales1@kemus-valve.com

SERVICE&SUPPORT
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Our Service

Pre-sale service:

As the good customers staff officer and assistant , let every one of users make the investment and obtain the generous repayment.

(1) Choice of the type of the equipment.

(2) According to the customers special requirement, design and make the products.

(3) Train the technical staff for the customer.

(4) Offer the technological consultation of new , special , difficult construction or draft the suitable construction scheme.


Sales service:

Respect the customer; Give one of customer rest assured one light, one pleasant surprise; Devoted to improving the customers whole value.

(1) Deliver goods to the customers in guarantee period .

(2) Confirmation in advance of the products.

(3) Recommend achieving high service system to the customer.


After service:

Improve customers whole value, let customers not have worry.

(1) Help users to draft the initial construction scheme.

(2) Rigging up and debugging.

(3) Train the attendant live.

(4) Patrol and examine the equipment regularly.

(5) Fast voluntarily , arrange the reason live.

(6) Guarantee the fittings and deliver goods to the customers.

(7) Follow-up service of the key project .

(8) Look for and unsatisfied with users potentially actively, complain about recycle treatment.

(9) Offer the overbalanced service.

(10)Offer the chance of the exchange of technology.

(11)Launch great items of maintenance business.


Order Notes

Customers have special requirements for products. The following instructions should be provided in the order contract:
1) Structure length
2) Connection form
3) Nominal diameter, full path, shrinkage diameter, pipe size
4) Use of medium and temperature and pressure range
5) Experimental, inspection standards and other requirements
6) The field can be configured according to the special requirements of customers.
7) If the type and model of the valve is provided by the customer, the customer should correctly explain the meaning and requirement of its model